FAQs

What is CBD and how does it work?
 
CBD is an abbreviation for cannabidiol, the most prominent naturally occurring cannabinoid component found in hemp, and comprises up to 40% of the hemp plant. 
According to the US Government, cannabidiol is “…devoid of psychoactive effect.” After THC (9-tetrahydrocannabinol), CBD is by far the most studied natural cannabinoid. Additionally, CBD is increasingly the subject of advanced medical research and may be the single most important cannabinoid ever discovered. 
 
Is CBD and THC the same thing?
 
No, they are different compounds. CBD and THC are both cannabinoids, but THC produces psychoactive effects causing a drugged symptom commonly known as a “high”. Although all CBD extractions will contain some THC, our CBD hemp plants are selected, cultivated, and processed to eliminate all THC content and are therefore devoid of any psychoactive effects.
 
Is this medical cannabis and do I need a doctor’s recommendation? 
 
Because CBD is not psychoactive, a doctor’s recommendation is not necessary, however, we do advise you to consult your physician to be sure CBD is appropriate for you.
  
How much should I use per day?
 
Sensitivities vary from person to person. Discretion is advised by and for each individual, based on experiential preference. However, as a loose guideline, 5-20 mg per dose and anywhere from 20-200 mg per day is our recommendation. 
  
 
How is hemp different from marijuana? Why grow hemp and not marijuana for CBD?
 
Both are Cannabis sativa plants, however, the level of TCH and other compounds differ. Marijuana has been bred to achieve high levels of THC for its psychoactive effects. Hemp grown for medical use is cultivated and processed to extract CBD and other cannabinoid oils with the lowest possible level of THC so there are no psychoactive effects from the use of the plant. 
      
Are CBD Hemp products legal in the USA?
 
CBD, when extracted from hemp and not marijuana, IS legal in all 50 states. All the products we sell on this website ARE legal in all 50 states, since marijuana is not used in the making of any of them. We do advise to be extra diligent and double check with local legislation in your area.
 
Should I vape the MCT Oil tincture?
No. Though vaping the tincture will technically work and you will feel the effects of the CBD, vaping MCT Oil is not good for your health and you should never do this. Our crystalline products are much better suited for vaping.
 
What is your refund policy?
 
Unfortunately we cannot offer refunds for any opened items due to our own strict sanitation standards. However, if you're experiencing technical issues with the cartridges or have any specific issues with a product, please email us at info@johnnyapplecbd.com. We usually do a good job of replying back within a day or two. 
 
How long does shipping usually take?
Depending on your shipping location, domestic First Class shipping takes anywhere from 2-5 days. Domestic Priority shipping is typically 1-3 days. International times vary. 
Do you ship outside the United States? Do you offer expedited shipping?
 
Because of constantly changing legislation, we're currently only shipping to Canada via UPS and USPS shipping options. 
 

Why isn’t tracking on my international order working after customs?

If your tracking is not working after clearing customs  it should still be en route. Unfortunately USPS does not update tracking information outside of the USA, so after it hits customs you are sort of left in the dark until it arrives. In most cases however, packages are delivered within a week of going through customs. 

What isn't my tracking number working? 

 If an order is placed after 5pm on friday, it unfortunately will not get processed until monday morning as our offices are closed on weekends.

If your tracking number is not working, we advise waiting a couple hours and trying again. Shipping confirmation emails are sent when we print the labels, but they don’t actually get put into the system until they are picked up and scanned by the post office, which for us typically happens around 5pm PST. 

   
How do I use Johnny Apple CBD Crystalline?
 
We recommend that Johnny Apple CBD be dabbed, vaporized, orally ingested, or combined and smoked with dry herbal blends or strains. Here's more info on this
  
Do you sell wholesale?
 
Please contact us at sales@johnnyapplecbd.com for more information on wholesale purchases. 
 
 Do you offer special rates for active military personnel and veterans?
 
Yes. we have a new verification process under the Military Discounts icon on the Front Page. If you're experiencing any issues, please let us now at info@johnnyapplecbd.com and we'll get you squared away. 
  • Can I add the isolate to an e-liquid?

  • Some patients like to add our crystalline to their favorite e-juices or vaping liquids, however this is sort of a tricky thing to master. Mixing our isolate with e-liquid is okay, but we recommend first dissolving your crystals in pure PG before introducing the isolate to a high VG blend. The crystalline is not water-soluble and therefore does not dissolve into VG, and the introduction of VG to the CBD solution can promote re-crystallization, which can easily clog up tanks. The general rule of thumb is the more CBD you use the greater the chance this type of re-crystallization will occur. If you are mixing your CBD with an e-liquid, we recommend using an RDA (rebuildable drip atomizer) so you can drip it directly onto coils to avoid clogging and potentially ruining your tank or RTA. Just remember, if this is something you want to try, proceed with caution!

    Health Benefits & Risks of CBD
     
    Any substance applied externally or ingested into the human body may affect individuals in different ways. CBD and other phytochemical constituents of hemp are considered to be generally safe and we are not aware of any reports of adverse effects. However, as with any therapeutic, cosmetic, or food product, at the first sign of a reaction or discomfort, use should be discontinued until consultation with your doctor.
     
    With respect to the beneficial properties of CBD, there have been numerous claims made about its positive effects for epilepsy, cancer, dementia, and multiple sclerosis. However, the scientific community has not formed a consensus as to the validity of these claims and we advise anyone to be cautious about their veracity. 
     
    We have received feedback from hundreds of customers and have heard numerous accounts that CBD has greatly helped them with the following ailments: 
    Acne
    ADHD
    Anxiety
    Arthritis
    Cron's Disease
    Depression
    Eczema
    Fibromyalgia
    General inflammation
    Hemorrhoids
    Insomnia
    Parkinson's Disease
    Physical soreness/pain
    PTSD
    (please let us know if you find a use for CBD that's not on this list)
      

    These statements have not been approved by the Food and Drug Administration. This Product is not intended to diagnose, treat, or cure any disease.